Shipping Policy
At HENRYS 4 U LTD, we prioritize the safe and timely delivery of your orders. To ensure the highest standard of service, we utilize Evri and Parcel Force for all our shipments.
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Reliable Partners: By partnering with Evri and Parcel Force, we guarantee that your parcels are handled with care and professionalism.
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Tracked Delivery: Every order includes a tracked delivery service, allowing you to monitor the progress of your shipment from dispatch to delivery.
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Fast Dispatch: We strive for efficiency, ensuring that all orders are dispatched within one working day.
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Prompt Delivery: You can expect your package to arrive within 2-3 working days from the date of dispatch.
Your satisfaction is our priority, and we are committed to delivering your purchases quickly and securely. Thank you for choosing HENRYS 4 U LTD.
Shipping Process
All our products will be shipped using Evri or Parcel Force. Orders will be dispatched within one working day and are expected to arrive within 2-3 working days . Some items may take longer especially around major holidays (up to 5 days), or if your order includes popular items experiencing stock availability issues.
Once your order has begun processing through our shipping department we are unable to make any changes (including address changes). We will only ship to the address provided at check-out.
We only ship during business days and do not ship on Saturdays, Sundays or holidays. Once your order has shipped, you will receive a Shipping Confirmation email.
For orders with multiple items, products may be shipped separately and received on different dates due to the difference in manufacturing partners’ locations.
Tracking
All orders are processed with tracking numbers. You will receive an email with the tracking number when you order is dispatched to the carrier's sort facility.
While we will do all that we can to make sure you order is delivered on time, Henrys 4 U cannot be held responsible for conditions beyond our control such as required postal or customs clearance procedures, holidays, severe weather, labor disputes, protests, etc. and these interruptions can cause delays beyond our original delivery estimates.
Lost/Stolen/Damaged Packages:
Henrys 4 U is not responsible for lost, stolen or damaged packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it and/or file a claim with your respective shipping carrier.
Note: We utilize the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests and we may not be able to honor your claim if it is not reported.
Wrong Address Disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes to an order after it has been placed. If the order has already been processed through our shipping department, we cannot retrieve it for an address change.
